Refund Policy

Our Commitment to Student Satisfaction

Last updated: August 2025

At Folk High School, we are dedicated to providing meaningful, high-quality learning experiences in a welcoming and supportive environment. This Refund Policy explains the circumstances under which refunds may be issued, ensuring transparency and fairness in our student relationships.

1. General Refund Policy

We aim to offer programs that meet or exceed your expectations. If you are not fully satisfied with your enrollment or experience, we will do our best to resolve the issue. Refunds may be offered in accordance with the terms outlined below.

2. Eligibility for Refunds

• Course withdrawal before the official start date
• Course cancellation by Folk High School
• Significant changes to the course content or schedule
• Instructor unavailability without proper substitute
• Health or emergency situations (with documentation)

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3. Refund Process

• Submit your refund request within 14 days of the course start date
• Provide a brief explanation and relevant documentation (if applicable)
• Allow our team 5-7 business days to review your request
• Refunds will be processed in the original payment method

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4. Refund Amounts

• Full Refund: If the course is canceled by Folk High School or the student withdraws before it begins
• Partial Refund: If withdrawal occurs during the first week of the course
• No Refund: After the first week of participation or for completed workshops

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5. Processing Time

Once your refund is approved, it will be processed within 5–10 business days. Processing times may vary depending on your financial institution or payment method.

6. Non-Refundable Items

• Workshop or class materials already distributed
• Meals, accommodation, or excursion costs (if prepaid)
• Completed programs or courses
• Registration or administrative fees

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7. Dispute Resolution

If you are dissatisfied with a refund decision, please reach out to our administration team. We are committed to finding fair and respectful solutions, which may include additional support, course transfer, or credit toward future programs.

8. Our Learning Guarantee

Your growth and satisfaction matter to us. If something doesn’t meet your expectations, we’re here to listen and work with you. Folk High School values open dialogue and strives to maintain a culture of trust, care, and continuous improvement.

9. Contact Information

If you have any questions about this Refund Policy or would like to submit a request, please contact us:

Folk High School
Email: info@folkhighschool.org
Phone: +1 555 123 4567
Address: 123 Learning Lane, Open Community, Cityville, State, 12345, Country